Uptime monitor
A check from outside, every 60 seconds, day and night.
If a check fails, we get an alert within a minute and start fixing.
For businesses that want a fast, safe, up-to-date website without thinking about it. We move your site to us, protect it, and care for it every day.
The problem
Most small business websites are not looked after at all. That’s fine, until the day it isn’t. Do any of these sound familiar?
The security certificate lapses. Browsers show a scary warning. Most people click “Back to safety” and never come back.
Nobody dares click “update all”, so nobody does. Every update left waiting is a door left open.
You ask for new opening hours. You chase. You chase again. Three weeks later, it’s done. Maybe.
Sound familiar? We’ll give your site a free health check and tell you what we find, in plain words.
Care, in action
Rank Prize is a research charity. We rebuilt their website on WordPress. Our care service keeps the website secure, up-to-date, and fast. This allows you to focus on your business instead of worrying about your website.
Showing the daily health check: everything is OK, the SSL is renewed early and updates are queued for testing.
Our website now reflects the quality of our events. We’re really pleased with what has been put together and proud to send people to it.
Want the same for your site? Tell us where it’s hosted now. We’ll check its health.
The plan
The move usually takes about a week. After that, care runs in the background. You just send changes when you need them.
We check your site’s health, copy it to our UK servers and test it there. Then we switch over at a quiet time.
Your site runs on fast UK hosting, behind a firewall, with a valid SSL. We back it up every night and check it every minute.
Every week we test updates on a private copy first. Send us changes in plain words. A real person makes them, mostly the same day.
It’s great being able to send over a few changes and know they’ll be taken care of. Keeping the website up to date has become much easier for us.
Want to move your website? Book a 30-minute call to discuss.
Process
Five jobs keep a website healthy. Watching it. Backing it up. Keeping the SSL valid. Testing updates. Making your changes. Here is what each looks like on our side.
Keep scrolling — the strip moves sidewaysA check from outside, every 60 seconds, day and night.
If a check fails, we get an alert within a minute and start fixing.
A full copy of files and database, kept in a second UK location.
30 days of backups kept. One click puts things back.
The SSL certificate that tells browsers your site is safe.
Certificate Viewer: yoursite.co.uk
We renew it before it runs out, and check it every day.
Every update runs on a private copy of your site first.
Running checks…
If a check fails, the update waits. Your live site never sees it.
Email us in plain words. A real person replies.
Christmas opening hours Inbox
Hi, could you add our Christmas hours to the contact page? Details below.
Thanks Jo, we’re on it. We’ll let you know when it’s live.
Done. The new hours are live on the contact page. Shout if anything needs a tweak.
Asked at 09:12. Live at 10:24. No chasing.
Three things we keep doing for as long as we look after your site, so it keeps working for the people who use it.
Response time180ms
Pairs well with
Care keeps your site healthy. These help it work harder for you.
Speed optimisation
We tune images, code and loading so pages open in a blink. A fixed quote before we start.
Intelligent Analytics
Plain-English numbers with no cookie banner needed. Included in your Care plan.
SEO
Add SEO on top of Care, so more of the right people find you.
Not sure what you need? Tell us about your site. We’ll suggest the one thing worth doing first.
FAQ
These are the doubts we hear most, with straight answers. Can’t see yours? Ask us on a call.
Cheap hosting is just a server. Nobody watches it, tests updates, keeps backups or makes your changes. With us, real people do all of that. One expired SSL or broken contact form can cost you more than a year of care.
No. We copy your site, test it on our servers, then switch over at a quiet time. Your site stays up the whole time. The move is free when you join the Care plan.
No. Plans run month to month, with no contract. Just give us 30 days’ notice. Your domain stays in your name, and if you leave we hand over your site files, your data and your logins. No exit fees. Monthly plans also come with a 30-day money-back guarantee.
Send us a change in plain words. A real person picks it up, and most go live the same day. If a job will take more than an hour, we tell you the price before we start. No chasing.
You can. But one bad update can quietly break a form or a checkout. We take a backup first, test every update on a private copy, and check the key pages before anything goes live.
We check your site every minute. If it stops, we get an alert and start fixing it straight away. Most problems are sorted before you notice. Then we tell you what happened and what we did.
It’s rare, because we keep everything updated and behind a firewall. If it ever happens, we clean it up and restore a safe backup. That’s included in your plan.
Mostly WordPress and custom-built sites, which we host for you. We also care for Shopify and Magento shops. Shopify hosts its own shops, so there we look after apps, updates and changes.
Email support@coullweb.com, or reply to any email from us. Tell us what you need in plain words. A screenshot helps. Most changes go live the same day.
It means your site is online 99.9% of the time. That allows for less than 45 minutes of downtime in a month, at most. Most months, our sites are up the whole time.
Start here
Step 01
Book a call or send an email. It takes two minutes.
Step 02
We look at speed, security and backups. Then we tell you what we find, in plain words.
Step 03
We copy your site across, test it, then switch over quietly. You don’t lift a finger.